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Our VA’s can provide customer service for the following nature of calls:
- Customer Retention Calls
- Order Processing Calls
- Phone Support Calls
- Reservation Calls
- Directory Assistance Calls
- Dispatch Calls
- Helpdesk Calls
- Live Chat Support
- Credit Card Processing
- Upselling & Product Add-ons
Our average Customer Service VA’s have more than 3 years experience handling inbound campaigns in the call center industry and have strong skill set in the following areas:
- Clear Communication Skills
- Great Listening Skills
- Calming Presence on the Phone
- Good Product Knowledge
- Good w/Empathy & Patience
- Persuasion Skills
- Ability To Resolve Conflict & Manage It
- Can Work The Extra Mile – Tenacity
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